Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
Keep us updated
About appointments
Register as a new patient
Can’t find what you’re looking for?
Treatment Room
Treatment Room
Lets see what we can do…
Get immediate help with minor illnesses and injuries:
- Coughs
- Colds
- Headaches
- Hay fever
- Back pain
- Sprains
- Burns and scalds
- Animal bites
- Cuts and grazes
- Minor head injury
- Norovirus
- Cold Sores
Pharmacists can also advise on minor illnesses and injuries:
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
Consulting room
Consulting room
How can we help you?
For Forms, Medicals, Test results and Certificates please visit Reception
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.
Call 111
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Doctor
Travel Room
Travel Room
How can we help you?
Vaccinations, medication and travel advice
Travel Assessment
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Wellbeing Centre
Wellbeing Centre
Lets see what we can do…
Women's Aid in Luton
Women’s Aid in Luton is a voluntary organisation supporting women and children who fall victim to domestic abuse.
Website: womensaidinluton.org
Bedfordshire Sexual Abuse Partnership
If you are a survivor of domestic abuse or a current victim, there are services throughout Bedfordshire to help you.
Website: bedsdv.org.uk
Luton Women's Centre
Luton Women’s Centre provide a safe and accessible Women only environment, a resource centre allowing easy access to all the services available for women.
Telephone: 01582 416 783
Website: www.lutonallwomenscentre.org.uk
CHUMS Crisis Response Service
CHUMS have a Crisis Response Service which offers immediate support to adults and children who have been bereaved by a suspected suicide or suicide death. This service is open to anyone living in Bedfordshire, even if the death happened elsewhere.
Email: crisisresponse@chums.uk.com
Telephone: Caroline Holley 07826951526
Bedford Bereavement Services
We offer support to all bereaved people during our group meetings held monthly at Norse Rd Crematorium.
Telephone: 01234 718150
8.45am to 5.15pm (Mon to Thurs) &
8.45am to 4.45pm (Fri)
Website: www.bedford.gov.uk
Email: crem@bedford.gov.uk
Sue Ryder
St John’s Hospice
Moggerhanger
Bedfordshire
MK44 3RJ
Telephone: 01767 642429
Website: www.sueryder.org.uk
Road Victims Trust
Provides emotional and practical support to those affected by fatal and serious injury road collisions in Bedfordshire, Hertfordshire and Cambridgeshire.
146 Bedford Road
Kempston
Bedford
MK42 8BH
Telephone: 01234 843345
Website: www.rvtrust.org.uk
Relate
As part of a package of care, we offer counselling to individuals, couples, families and young people who are experiencing the impact of change, loss and bereavement.
Telephone: 01234 356350
Website: www.relatebedsandluton.org.uk
The Luton & Dunstable Hospital
We provide support and information to families of the deceased including those affected by issues surrounding post mortem procedures.
Telephone: 01582 491166 – switchboard – ask for Bereavement
Office, for help with administrative matters
Chaplaincy: 01582 497370
Website: www.ldh.nhs.uk
Email: chaplaincy@ldh.nhs.uk
CHUMS
Offering a variety of bereavement support services including groups and 1:1 across Bedfordshire, to children (3yrs – 18yrs) and their parents or carers, following the death of someone close to them, whoever that may be and however they have died. A Trauma service is available for those who may need specialist intervention.
CHUMS also offer a Stillbirth and Neonatal Bereavement Service for families in Bedfordshire, offering bereaved parents, grandparents and siblings ongoing support following the death of their baby.
Telephone: Jan Cooper 07826951528
Email: jan.cooper@chums.uk.com
The Compassionate Friends
Supporting bereaved parents and their families after the death of their son or daughter, at any age and from any cause.
Bedfordshire Contact: 01767 689781
Helpline: 0845 123 2304
Website: www.tcf.org.uk
Cruse Bereavement Care
Individual and group bereavement support is offered to bereaved adults, whether recently bereaved or many years ago.
Telephone: 0300 200 4108
Website: www.crusebedfordshire.org.uk
Dunstable & Luton Counselling Service
Luton & Dunstable Counselling Centre provides affordable BACP accredited counselling services in the Luton and Dunstable area.
Hilde Eccles House
70-72 Princes Street
Luton
Beds
LE1 SAT
Telephone: 01582 732450
Email: lutonadmin@hbcf.co.uk
Keech Hospice Care
The Bereavement Service offers support to families and friends of those referred to Keech Hospice Care, both the Adult and Children’s Hospice.
Telephone: 01582 492339
Website: www.keech.org.uk
Email: info@keech.org.uk
Being a Carer
Do you provide help and support to a family member, friend or neighbour who couldn’t manage without your help? If you do, you are a carer.
Website: www.luton.gov.uk
Carers' Cafe
Informal drop-in with a relaxed friendly atmosphere. The cost is £1 entry including tea/coffee and cake/biscuits. It is run between 1-2.30pm on the second and fourth Thursday of the month at Mind BLMK’s Wellbeing Centre, 46/56 Dumfries Street, Luton.
Telephone: 01582 380002
Facebook: www.facebook.com/mindblmk
Twitter: @MindBLMK
Website: www.mind-blmk.org.uk
Email: carers@mind-blmk.org.uk
Flying Start
Flying Start will make a positive and systematic change to the lives and life chances of babies and young children from pregnancy to five years of age in Luton for future generations.
Website: www.flyingstartluton.com
Vaccination planner
Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.
Download from: www.nhs.uk
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Website: www.nhs.uk
Talking Therapies
Total Wellbeing supports people living in Luton who want to improve their physical and emotional health. Talking Therapies can help with a range of issues including depression, anxiety and stress.
Website: totalwellbeingluton.org
Mind BLMK
Mind BLMK works closely with a range of partners to offer activities from wellbeing centres and local venues to people in Bedfordshire, Luton and Milton Keynes.
Telephone: 0300 330 0648
Facebook: www.facebook.com/mindblmk
Twitter: @MindBLMK
Website: www.mind.org.uk
Email: hq@mind-blmk.org.uk
Kooth
Free anonymous online chat for young people to discuss your mental health issues.
Website: kooth.com
Rethink
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Website: www.rethink.org
Email: info@rethink.org
Samaritans
Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.
Telephone: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org
Friends of Bright Eyes
Friends of Bright Eyes are a registered charity providing vital support services for children with disability and their families.
Telephone: 07871 500706 or 01582 966065
Email: info@fobe.org.uk
Website: www.fobe.org.uk
Autism Bedfordshire
Autism Bedfordshire is an independent charity providing information, advice, emotional and practical support to individuals with Autistic Spectrum Conditions, their parents/carers, families and associated professionals throughout Bedfordshire.
Telephone: 01234 350704
Email: enquiries@autismbeds.org
Website: www.autismbedfordshire.net
Down's Heart Group
A charity offering support and information relating to heart conditions associated with Down’s Syndrome.
Telephone: 0300 102 1644
Email: info@dhg.org.uk
Website: www.dhg.org.uk
Music24
Music24 is a small, not-for-profit organisation that offers Music Therapy and other music-related activities as a creative outlet for those based in Luton, Bedfordshire & Hertfordshire facing difficulties in life, such as those living with Dementia, Learning Disabilities or Mental Health.
Telephone: 07521 248091
Email: info@music24.org.uk
Website: www.music24.org.uk
Disability Resource Centre
The Disability Resource Centre is an independent organisation and a registered charity, that has disabled people at the centre of its decision making.
Telephone: 01582 470 900
Email: information@drcbeds.org.uk
Website: drcbeds.org
Walk to Freedom
Established in 2011 The Walk to Freedom Limited is a successful not-for-profit ex service user led community based organisation that is committed to addressing the issues surrounding drug and alcohol dependency through its innovative intervention, prevention, and awareness programmes.
Telephone: 0800 093 7792 or 07400882909
Email: info@walktofreedom.co.uk
Website: walktofreedom.co.uk
Alcoholics Anonymous
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Website: www.alcoholics-anonymous.org.uk
Email: help@aamail.org
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
One You Drinks Tracker - Mobile App
Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.
Download from: play.google.com
Download from: itunes.apple.com
One You Days Off - Mobile App
The One You Days Off app is a simple and easy way to track the days you drink alcohol and the days you don’t.
Download from: play.google.com
Download from: itunes.apple.com
ResoLUTiONs Luton
ResoLUTiONs Luton is a free and confidential drug and alcohol service for adults, young people and families.
Telephone: 08000 546 603
Website: www.resolutions4luton.org
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Text: 82111
Website: www.talktofrank.com
Email: frank@talktofrank.com
Drinkline
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Age Concern Luton
Age Concern Luton has been helping older people improve their overall quality of life, receive timely practical help, get out and about and retain dignity in later life for nearly 20 years.
Telephone: 01582 456812
Website: ageconcernluton.org.uk
Warden Afternoon Club
We are a group aimed at retirees who would like to meet other people. We have an age range of 40s – 80s, some with disabilities and we provide a place for social interaction and friendship.
Visit: Warden Hill Community Centre, Wycombe Way, Luton, LU3 2BW
Telephone: 07706 895444
Email: wardenpmclub@hotmail.com
Alzheimer's Society
The Azheimer’s Society provides a range of support services for people with dementia, their carers and families in Bedfordshire and Luton.
Telephone: 01234 327380
Baby Buddy App
Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.
Download from: play.google.com
Download from: itunes.apple.com
Bumps and Babies - Hitchin
NCT Bumps & Babies is on Thursday 3pm – 4pm in the Coffee Bar at Oughton Children’s Centre, Mattocke Road.
If you would like to get to know other new or expectant mums in the area, you’re very welcome to pop by for a coffee, biscuit and a chat at Hitchin Bumps and Babes. You don’t need to be an NCT member so come and join us!
Email: parentsupport.hertsnorth@nct.org.uk
Website: www.nct.org.uk
Luton NCT
Bracknell NCT currently has more than 150 members and exists to offer information and support to local parents.
It is run by volunteers, most of whom are local parents who became involved after they themselves were helped by the NCT. All of our events and services are open to both members and non-members but we do rely on membership to fund a number of initiatives.
Telephone: 0300 330 0700
Website: www.nct.org.uk
Email: luton@nct.org.uk
Azalea
Azalea connects with women through outreach, drop-in and befriending. In all areas, we work closely with statutory partners to form exit strategies out of sexual exploitation and drug or alcohol addiction.
Telephone: 01582 733200
Email: info@azalea.org.uk
Website: www.azalea.org.uk
Luton Sexual Health
Luton Walk-In sessions mean that you don’t need to book, however, you do need to be prepared to wait for up to 2 or 3 hours to finish being seen, so please allow enough time for your visit.
Telephone: 01582 497070
Email: mail@ldh.co.uk
Website: www.lutonsexualhealth.org.uk
Sexual Health Help Line
The Family Planning Association Sexual health help line can give you confidential information and advice.
Telephone: 0845 122 8690
Brook
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Website: www.brook.org.uk
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK.
Telephone: 0300 1237123
Website: www.fpa.org.uk
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Website: www.quitwithhelp.co.uk
Smokefree
Millions have used Smokefree support to help them stop smoking. Choose from an app, email, SMS and face-to-face guidance.
Website: www.nhs.uk/smokefree
Slimming World
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
Website: www.slimmingworld.co.uk
Weight Watchers
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.
Website: www.weightwatchers.com